A note on the method
Evidence first.
Your decision, always.
Counterclaim helps a small seller decide how to answer a PayPal dispute. It doesn’t promise a win.
Read the record.
The agent reads the dispute and available seller records. It builds claims with citations and lists missing proof. The advice may be to fight, offer a settlement, or accept the claim.
Check the case.
Code checks citations, typed delivery facts, figures, privacy, attachments and repeated instructions. It computes gaps and money outcomes from records. These checks cannot establish that a source is truthful.
Make it your response.
Review and edit the note and claims. Each saved edit creates a version and clears approval. Approval binds the response and PDF bytes. Inspect the PDF, then choose to send. The server checks PayPal’s current stage and actions again before dispatch.
The outbound packet includes only allowed response content. A text check keeps internal economics, gaps, recommendation and confidence out. Cost and policy records are excluded. Approval shows which items stay out of the packet.
Limits are part of the file.
The model cannot send anything to PayPal. It has read tools only. It cannot verify a physical delivery, establish legal rights, predict a decision or invent missing proof.
There is no verified Orders v2 lookup without a trusted order ID. That limitation stays visible as a gap.
If sending ends without confirmation, the attempt is marked unknown. Sending stays locked. Check PayPal before retrying.
What you’re looking at.
SANDBOX / Demo seller data. Orders, shipments, costs and messages are synthetic. Offline replay case files are unedited model outputs captured on November 6, 2026 through OpenRouter, using the @preset/deepseek-mistral-vibe preset. The provider reported Mistral and zero cost; the underlying model was not reported. All four captures passed the guard and are checked again when imported offline.
Read-only replays never call a provider. The recorded PP-R-ZAT-10196609 timeline uses sanitized reconstructed snapshots. Its seller-favour outcome was selected with a sandbox control. It says nothing about real-world win rates.
Non-replay cases can use the real PayPal sandbox and model only when an operator explicitly runs those actions. Visitors can browse without a code; writes need operator access because sandbox cases are limited.
A source you can inspect.
A gap you can see.
A response you control.
Typography: Fraunces and DM Sans, bundled locally under the SIL Open Font License.